FAQ

 Do you offer a warranty on your products?

Steambot offers a one-year warranty to the original retail purchaser, guaranteeing that the product will be free from defects in materials and workmanship from the date of original purchase. This warranty applies solely to products used for personal, non-commercial purposes. It does not cover products used for rental or commercial use. For warranty claims or to report non-customer-related issues, please contact us at steambot.official@gmail.com.

How do I contact customer support for help?

You can reach our customer support team via email at steambot.official@gmail.com

What is your return and exchange policy?

We offer a 30-day return and exchange policy. Items must be unused and in their original packaging. For assistance with returns or exchanges, contact our support team at steambot.official@gmail.com

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package through the carrier’s website.

How Do Steam Machines Clean With Only Water?

Steambot can reach temperatures over 302°F, hot enough to eliminate most mold, bacteria, viruses, dust mites, and other unwanted pathogens. Using steam is an ideal, chemical-free solution to clean and sanitize your home, protecting you and your loved ones from potential sensitivities to harsh chemicals.